Pricing
Simple, Transparent AI Receptionist Pricing
Choose the level of customization and ongoing support your business needs. You’ll pay a predictable monthly service fee, while direct AI call usage is passed through at cost — with no Luxive markup.
No bundled minutes. No inflated overage rate. Pay for the call usage you actually use.
Packages
Two ways to work with us
Core for a straightforward primary customer journey. Pro for businesses that need more branches, integrations, follow-up, and proactive management. The exact automation scope is confirmed before launch.
Best for Focused Operations
Luxive Core
For small businesses that need a professionally configured receptionist with a straightforward call-handling workflow.
$497/month
+ $1,000 one-time Custom Setup & Launch
Direct call usage billed separately at cost
- One custom AI receptionist
- One business location
- Primary inbound call workflow
- Approved FAQ handling
- Lead and customer-information capture
- Call summaries
- Standard call routing
- Basic appointment scheduling
- Contact and pipeline updates for the primary workflow
- Standard confirmation and follow-up steps
- One standard integration
- Standard support
- Periodic workflow adjustments
- Direct call usage billed at cost
Best for Growing Businesses
Luxive Pro
For growing businesses that need advanced call flows, deeper integrations, and more active optimization.
$997/month
+ $2,000 one-time Custom Setup & Launch
Direct call usage billed separately at cost
- Everything in Core
- Advanced conditional call flows
- Multiple service categories or departments
- Advanced scheduling rules
- Multiple standard integrations
- Conditional transfers and escalation
- Configured SMS follow-up workflows
- Advanced pipeline, assignment, and notification workflows
- Configured payment or reputation workflows when included in scope
- Multiple numbers or locations within an agreed scope
- Priority support
- Monthly performance review
- Proactive call-flow optimization
- Direct call usage billed at cost
Your monthly package covers the design, management, support, and ongoing operation of your Luxive receptionist and agreed automation system. Direct call usage is billed separately at Luxive’s underlying cost, without a Luxive usage markup. Underlying provider rates can change over time, and any change is reviewed with you.
Usage billing
Pay for What You Use—not Minutes You Don’t
You don't prepay for a bundle of minutes you may never use. Your package pays for the service; the calls are billed for what they actually cost to run.
The monthly package
Pays Luxive for implementation, management, support, and ongoing operation of your receptionist.
The setup fee
Covers the initial custom build, configuration, testing, and launch of a receptionist shaped around your business.
Direct AI call usage
Billed separately according to actual usage. If your receptionist uses fewer call minutes in a month, your usage charge is lower. In a busier month, the charge reflects the additional call time.
Reviewed before launch
Estimated monthly usage and the current underlying rate are reviewed with you before your receptionist goes live.
Your monthly total
Monthly package fee + direct AI call usage for that month
We’ll estimate your expected monthly usage during your consultation based on your current call volume and average call length.
Transparency
What Does “Usage at Cost” Mean?
Luxive passes through the direct underlying cost of operating AI calls without adding a usage margin. This may include the telephony, voice, transcription, and AI-processing services required to handle the call.
Exact billing measurement, current rates, and any applicable third-party costs are reviewed transparently before launch, so you know how call time is counted and what it costs before your receptionist answers a single call.
Optional external services — additional phone numbers, messaging, premium integrations, or custom development — may carry separate costs when they apply to your setup. Those are not part of the direct call-usage pass-through, and we identify them during scoping rather than after the first invoice.
Still weighing your options? AI receptionist vs traditional answering service breaks down how the two pricing models and capabilities compare.
The model
Why We Don’t Bundle Minutes Into Your Plan
Separating service from consumption keeps both sides of the bill legible.
Smaller businesses aren't overpaying
Bundled pricing can make a low-volume business pay for usage it never consumes.
The real cost stays visible
A large minute allowance can hide what the underlying call time actually costs.
No surprise step-ups
Overage pricing can introduce unexpected markups once an allowance runs out.
Service value is priced on its own
You can see exactly what you pay Luxive to build, manage, and improve your receptionist.
Usage is priced on its own
You separately pay the direct cost of the calls your business actually used.
Volume can move freely
A quiet month costs less. A busy month reflects the extra call time — nothing renegotiated.
One-time fee
What Custom Setup & Launch Covers
Luxive doesn't simply hand you access to generic software. The setup fee covers configuring and testing a receptionist around your individual business, then getting it live on your phone system.
- Business discovery
- Approved knowledge-base setup
- Call-flow design
- Greeting and voice configuration
- Intake-question configuration
- Scheduling and routing rules
- Standard integration setup within your package
- Realistic scenario testing
- Revisions before launch
- Phone-routing configuration
- Launch support
Setup timing depends on the complexity of your call workflow and any integrations involved. You can see how the build runs on our how it works page.
Guidance
Which Package Fits Your Business?
Choose Core if
- One location needs straightforward inbound call coverage.
- The goals are answering, intake, summaries, routing, and basic scheduling.
- The business runs one main workflow.
- Integration needs are limited.
- Standard support and periodic updates are enough.
Choose Pro if
- Calls need different paths based on service, department, urgency, or location.
- You need advanced scheduling rules.
- Multiple systems must exchange information.
- Conditional transfers or escalation matter.
- You want configured SMS follow-up workflows.
- Multiple numbers or locations are involved.
- You want priority support and proactive monthly optimization.
Not sure which fits? We’ll recommend the simpler package when it can meet your needs.
Discuss Your Call WorkflowCustom Solution — Contact Us
Need Something More Advanced?
For organizations with multiple locations, several AI receptionists, high call volume, custom integrations, complex routing, multiple departments, custom reporting, approved outbound workflows, or specialized implementation, Luxive can scope a custom solution.
What you're paying for
More Than Access to an AI Tool
The monthly fee supports the work that keeps the agreed automation system useful after launch day, according to the package and scope you select.
See what the receptionist actually does on the AI receptionist page, or how it applies to HVAC companies, plumbing companies, and businesses in Bend, Oregon.
Pricing FAQ
Questions about cost
Luxive Core is $497 per month with a $1,000 one-time Custom Setup & Launch. Luxive Pro is $997 per month with a $2,000 one-time Custom Setup & Launch. Direct AI call usage is billed separately at Luxive's underlying cost.
The monthly package covers the design, management, support, and ongoing operation of the receptionist and managed automation system included in your written scope — configuration, monitoring, workflow adjustments, and included integrations.
Call volume varies month to month. Separating it means you pay for the service that keeps your receptionist working well, and separately for the call time your business actually used.
Luxive passes through the direct underlying cost of operating AI calls without adding a usage margin. That can include the telephony, voice, transcription, and AI-processing services needed to handle the call.
Luxive does not add a margin to direct AI call usage. Optional external services — additional phone numbers, messaging, premium integrations, or custom development — may carry their own separate costs when they apply.
There is no bundled minute allowance, so there is nothing to use up and nothing to lose. You are billed for the direct call usage your receptionist actually generates.
Discovery, approved knowledge-base setup, call-flow design, greeting and voice configuration, intake questions, scheduling and routing rules, the standard integration setup in your package, realistic scenario testing, revisions before launch, phone-routing configuration, and launch support.
Both packages include a professional receptionist and managed workflow foundation. Core covers one location with a straightforward primary customer journey. Pro adds more advanced branches, departments, scheduling, integrations, escalation, follow-up, pipeline operations, priority support, and monthly optimization within scope.
Sometimes. Direct AI call usage is passed through at cost, but optional services such as extra phone numbers, messaging, premium integrations, or custom development may be billed separately. Anything that applies to your setup is reviewed before launch.
Usage visibility and any controls that apply to your setup are reviewed during the consultation. We confirm what the billing configuration supports rather than promising a feature in advance.
Yes. If your call handling grows more complex, we scope the move and confirm what changes before anything is adjusted.
Contract and cancellation terms are reviewed clearly with you before service begins.
It depends on the complexity of your call workflow and any integrations involved. We give you a realistic schedule once we understand your requirements rather than quoting a generic timeline.
Yes. Call 541-362-8785 and talk to a live Luxive AI receptionist before you commit to anything.
That is scoped separately as a custom solution. Multiple locations, several receptionists, high call volume, complex routing, or specialized integrations get their own scope and quote rather than being forced into Pro.
Hear it first, then choose a package
Call the live Luxive AI receptionist at 541-362-8785, then book a free automation audit and we’ll scope the package that matches how your business moves customers from first contact through follow-up.