How it works
Built in days, not weeks.
Luxive follows a deliberate six-step process. Timelines vary with complexity, integrations, and languages required, but many receptionists are designed and launched within days.
Discover
We learn how the business operates, communicates, and serves customers. We map the call types you receive, the questions you answer most often, and the outcomes you want.
Design
We craft your receptionist's personality, greeting, call flows, answers, escalation rules, and voice — all documented before we build.
Integrate
We connect compatible phone systems, calendars, CRMs, email, SMS, and business tools so the receptionist can act, not just answer.
Test
We run realistic calls, identify weaknesses, and refine responses, handoffs, and edge cases together.
Launch
The receptionist begins handling calls for your business. We monitor closely for the first days and adjust as needed.
Optimize
As services, hours, staffing, and needs evolve, we keep the receptionist accurate and useful over time.